FAQ

Hotel information

Check-in & check-out

Check-in is possible from 3:00 PM. Are you expecting to arrive later? That is of course no problem; we do ask you to inform us of this in advance.

Check-out is possible between 9:00 AM and 11:00 AM. If available, a late check-out is possible for a surcharge of €30.00 per half-day (11:00 AM – 4:00 PM or 4:00 PM – 11:00 PM). Different times are possible by arrangement.

Are there elevators in the hotel?

Yes, Grand Hotel Monopole has two elevators. Elevator 1 is located opposite the hotel reception in the stairwell. Elevator 2 is located at the entrance of our hotel-owned parking lot at the rear of the hotel and is also suitable for transporting luggage.

We request that you use the elevators with a maximum of two people at a time. Elevator 2 can also be used after 11:00 PM, when the main entrance is closed.

How does access to the hotel work after 11:00 PM?

When you leave the hotel after 11:00 PM, we request you to take your room and night entrance key with you. After closing time, use the night entrance at the back of the hotel. Even when staying in company, each guest must take his or her own room key.

When and how should I settle my hotel bill?

We kindly request that you settle the hotel bill upon arrival during check-in at the hotel desk. Consumed drinks and meals can preferably be settled a day before departure to avoid waiting times at check-out.

Until what time is the hotel bar open?

The hotel bar closes at 11:00 PM. Depending on the occupancy of our accommodation, the opening hours may vary.

What time is breakfast served?

Breakfast is served from 8:00 AM to 10:30 AM in Restaurant Villa Nova and the adjacent conservatory restaurant “De Beukenhof”.

We serve a traditional Dutch breakfast including various types of bread, spreads, cereals, yogurt, fruit, boiled eggs, and scrambled eggs with bacon. We also serve coffee, tea, milk, and various juices.

Did you reserve your stay without breakfast? Then you can add it for € 17.50 per person. You can arrange this at the hotel reception. You will receive a voucher which you hand in to the breakfast staff, mentioning your room number.

Are there baby cribs or extra beds available?

Are pets allowed?

Is WiFi available in the hotel?

Yes, at Grand Hotel Monopole free Wi-Fi is available for all our guests. You can use a stable and fast internet connection throughout the hotel, both in your room and in the public areas. You will receive the login details upon arrival.

 

Parking information

Is parking available at your hotel?

Behind the hotel, you have parking available on a first-come, first-served basis.
The parking costs are € 11 per car per night for the first three nights. Staying longer? Then you park for free from the fourth night onwards.

 

Do you offer charging stations for electric vehicles?

Our parking lot is equipped with two charging points for electric cars.